The safest working rule: obtain the closing company's identity and independently verified phone number through a trusted channel early. When instructions arrive, stop, call that known number, read the receiving-bank details back, and confirm the exact amount and timing. A last-minute change should increase verification, not urgency.

Closing pressure is exactly why buyers need a protocol

A Melbourne purchase can put a large transfer beside inspections, insurance, loan conditions, title questions, signing appointments, moving arrangements, and work deadlines. Criminal messages exploit that crowded moment by imitating a familiar participant or inserting new instructions into a believable conversation. The message may look polished and may refer to a real address, closing date, or transaction detail. Familiar context does not authenticate the destination account.

The Consumer Financial Protection Bureau's archived guidance on mortgage closing scams recommends confirming instructions in person or by calling a trusted representative at a phone number known to the buyer. That is the important operational point: verification must leave the potentially compromised message channel.

Create the trusted contact path when the title work begins

Ask who will hold escrow, coordinate closing, send secure documents, and provide final funds instructions. Record the company's legal name, office address, main number, direct number if appropriate, and the name of the person authorized to confirm wiring details. Obtain those details from the signed contract, an independently located official company source, an in-person meeting, or another channel your closing professional directs you to use—not from a later “updated instructions” email.

Also ask what normal communication should look like. Will the instructions appear in a secure portal? Will a password arrive separately? Does the company ever change receiving banks during a file? Will it confirm receipt, and by what method? A buyer cannot recognize a broken process without first learning the expected one. Carrie can help identify which transaction professional owns each step, but the escrow or title professional and the buyer's bank must verify their own instructions.

Read the account information back—do not ask a leading question

When verified instructions arrive, call the number already recorded. State the property or file reference without exposing unnecessary private information. Read back the receiving bank name, routing number, account number, beneficiary name, reference or memo requirements, amount, and requested arrival date. Asking “Is the account ending in 42?” supplies part of the answer; reading the complete details makes the confirmer compare what you received with the authorized record.

Document the date, time, phone number called, person reached, and what was confirmed. Follow the bank's procedures for initiating the transfer and ask how it handles limits, cutoff times, holds, callbacks, and transfer confirmation. If the buyer is using more than one account or receiving gift funds, the lender, bank, and closing professional may have additional documentation and timing requirements. Do not improvise the path of funds.

Treat every altered detail as a new risk event

Stop if a message says the bank changed, the previous account is unavailable, the amount must be split, a different beneficiary should be used, or the wire needs an unusual memo. Stop for new phone numbers, new domains, spelling variations, pressure to keep the change confidential, discouragement from calling, or a request to use contact information contained only in that message. A genuine change can wait for independent confirmation.

Do not click a new link merely to “verify” the update. Start a fresh call using the trusted number, and if necessary separately contact the lender, title company, attorney, or escrow holder through previously established channels. Do not let a real estate agent's forwarded email replace confirmation by the professional receiving the money. The goal is not to decide whether the email looks suspicious; it is to prove that the exact destination is authorized.

Connect the wire to the final closing figures

Wire security and amount accuracy are separate checks. Review the Closing Disclosure and other final documents using the schedule provided by the lender and closing team. Reconcile deposits, loan amount, credits, prorations, title and recording charges, prepaid items, escrow funding, and any association or other transaction items. The site's cash-to-close guide explains why the down payment alone is not the transfer amount.

Ask the closing professional for the exact figure to send and whether a small permitted buffer, exact amount, certified funds, or another method applies. Do not estimate from an earlier worksheet. Likewise, do not send a “test wire” unless your bank and verified closing professional explicitly direct that process. A small transfer to a fraudulent account does not make a later transfer safe.

After sending, verify receipt through the trusted route

Save the bank's transfer confirmation without distributing it broadly. Then contact the authorized closing representative using the known number or established secure channel and ask whether the funds arrived and were credited to the correct file. A sent confirmation proves an instruction left the bank; it does not by itself prove the correct recipient received it.

Keep sensitive documents out of casual group texts and unnecessarily broad email chains. Use strong, unique passwords and multifactor authentication where available, keep devices updated, and be cautious about public Wi-Fi during closing. These steps do not replace call-back verification, but they reduce avoidable exposure around a transaction that contains personal, financial, and property information.

If money may have gone to the wrong account, act immediately

Do not wait for the next business day or spend the first hour debating who caused the problem. Contact the sending bank's fraud or wire department immediately, state that the transfer may be fraudulent, and request its emergency recall or recovery process. Contact the verified closing professional and the other appropriate transaction professionals through known channels so the legitimate closing can be protected.

The FBI's Internet Crime Complaint Center provides a reporting route at IC3.gov. Follow instructions from the bank and law enforcement about reports and preserved evidence. Save the complete emails, headers when available, texts, attachments, phone numbers, transfer confirmations, account instructions, dates, and a factual timeline. Do not continue engaging with the suspected sender or warn them about recovery efforts unless the bank or law enforcement directs it.

Put the safety check on the closing calendar

Add four tasks to the buyer's dated responsibility list: establish trusted contacts, learn the normal instruction method, independently verify the full account details, and confirm receipt. Keep those tasks beside document review, insurance, loan conditions, the final walk-through, and possession—not buried in a general reminder to “wire funds.”

If more than one buyer is involved, decide who is authorized to initiate the transfer, who performs the independent callback, and how both will record confirmation without circulating account information unnecessarily. If someone will be traveling, signing remotely, or unavailable, resolve that gap before the transfer date. A second person helps only when both follow the verified process; forwarding the same unverified message does not create independent confirmation.

Carrie Liotta helps Melbourne buyers coordinate deadlines and identify the right professional for each answer while preserving clear boundaries around banking, title, escrow, legal, and cybersecurity advice. To plan a purchase with an organized communication path, contact Carrie Liotta, Space Coast REALTOR with REAL Broker. Broader relocation resources are available at 321 Coastal Living.